Privacy Policy
Last update: 24/02/2025
Star Apartments di Stella Ragazzini (hereinafter “Flux Your Stay” or “we”) is committed to protecting the privacy of users of the website fluxyourstay.com. This policy describes how we process users’ personal data in compliance with EU Regulation 2016/679 (GDPR).
1. Data Controller
Star Apartments di Stella Ragazzini
Via dei Macci 37, 50122 Firenze (FI)
Tax Code: RGZSLL86T54D612R
VAT Number: 07342530487
Email: info@fluxyourstay.com
2. Types of Data Collected
The website fluxyourstay.com collects and processes the following personal data:
- Data voluntarily provided by the user: Name, surname, and email through the contact form. Sending a message implies the collection of the data necessary for communication.
- Browsing data: Anonymous information collected through Google Analytics 4 (GA4) with anonymized IP.
- Cookies and tracking technologies: We use Google reCAPTCHA for spam protection and Google Fonts for font rendering.
No sensitive data or special categories of personal data are collected.
3. Purpose and Legal Basis of Processing
Personal data is processed for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Responding to inquiries sent via the contact form | User consent (Art. 6.1.a GDPR) |
| Possible email communication following a contact form submission | Legitimate interest (Art. 6.1.f GDPR) |
| Analysis of site visits via GA4 with anonymized data | Legitimate interest (Art. 6.1.f GDPR) |
| Site protection via Google reCAPTCHA | Legitimate interest (Art. 6.1.f GDPR) |
4. Processing Methods and Security
Data is processed electronically and protected with adequate security measures to prevent unauthorized access, loss, or alteration.
5. Data Sharing
Data is not sold or transferred to third parties. However, it may be shared with:
- Technology service providers (hosting, analytics tools, site protection);
- Competent authorities if required by law.
External links to platforms such as Booking.com and Airbnb are present on the site, but there is no direct integration with these services.
6. Data Retention Period
- Data collected through the contact form will be retained for up to 12 months.
- Anonymous browsing data will be retained according to Google Analytics’ policy.
7. User Rights
Users can exercise the following rights:
- Access their data;
- Rectify or delete their data;
- Restrict or object to processing;
- Data portability;
- Withdraw consent at any time.
To exercise these rights, contact info@fluxyourstay.com.
8. Cookies and Tracking Tools
The site uses technical and third-party cookies (Google reCAPTCHA, Google Fonts, and GA4). For more information, see the Cookie Policy.
9. Changes to the Privacy Policy
We reserve the right to modify this policy at any time. The latest version will always be available on this page.